This Privacy Policy explains how BostonHomeGuide.com ("we," "us," or "our"), operated by Firefly Real Estate, Inc., d/b/a Will Shao at REMAX Executive Realty (969 Concord Street, Framingham, MA 01701), collects, uses, and protects information you share with us through this website, including our contact, home valuation, buyer questionnaire, and newsletter forms.
Information We Collect
When you submit a form on this site, we may collect your name, email address, phone number, property address, and any details you choose to share about your real estate needs. We also collect standard analytics data (such as pages visited and general location) through Google Analytics to help us understand how visitors use the site.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and provide the real estate services you requested;
- Contact you by phone, text message (SMS), or email regarding your inquiry, home search, home valuation, or scheduled consultation;
- Send you market updates, listing alerts, or newsletters you've opted into; and
- Improve our website and services.
We Do Not Sell Your Information
We do not sell, rent, or share your name, phone number, or other personal information with third parties for their marketing or promotional purposes. Your phone number and mobile opt-in information collected through our forms is never shared with, or sold to, any third party for promotional or marketing purposes.
We may share information with service providers who help us operate our business — such as our customer relationship management platform, Follow Up Boss — solely for the purpose of managing and responding to your inquiry. These providers are contractually required to keep your information confidential and to use it only to provide services to us.
SMS / Text Messaging
We use SMS text messages to confirm appointments, send reminders, and notify you of schedule updates or important changes related to your real estate inquiry.
You can cancel the SMS service at any time by texting STOP. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at will@willshao.com or (781) 456-3541.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Consent to receive text messages is not a condition of purchasing any property, product, or service.
Cookies & Analytics
This site uses Google Analytics to understand aggregate visitor behavior and improve our content. Analytics data is anonymized and is not used to identify individual visitors. You can control cookies through your browser settings.
Your Choices
You may ask us to delete your information, stop contacting you, or unsubscribe from marketing emails or texts at any time by contacting us at will@willshao.com or (781) 456-3541.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
Firefly Real Estate, Inc., d/b/a Will Shao at REMAX Executive Realty
969 Concord Street, Framingham, MA 01701
will@willshao.com ·
(781) 456-3541
See also our Terms & Conditions, including our SMS terms.